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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

Alternatively, if you are in Crisis Food need, and are unable to visit a referral agency, then you can call the Hardship Line on 0808 208 2138, and they they will take some details from you to enable the approval of an E-voucher, which will be immediately advised to our local Foodbank Centre’s. You will be advised of the particular days and opening hours of each of our Centre’s.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

If you are a referral agency, use this form to refer your client.

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